1. About HeimTrak
HeimTrak is provided by SYNOVED Solutions Pvt. Ltd. (“SYNOVED”, “we”, “us”, or “our”). HeimTrak is an offline-first household service tracking app used to record recurring services such as milk delivery, maid attendance, car washing, newspaper delivery, water delivery, and similar activities.
2. Information handled by the app
You may enter information such as service-provider names or labels, service categories, quantities, attendance/status, rates, billing rules, notes, historical entries, and app preferences. HeimTrak does not require an online account for its core offline features.
3. Local storage and use
Core HeimTrak data is designed to be stored locally on your device and used to provide daily tracking, calendar views, billing calculations, history, statements, and backup/restore features. Normal offline use does not transmit your household records to SYNOVED servers.
4. Sharing and exported files
If you choose to share a statement, image, backup, or other file, HeimTrak may use Android's system share or file picker. Information you send to another app or service is then handled according to that third party's privacy practices. You control where exported backup files are stored and who receives them.
5. HeimTrak Pro and Google Play Billing
Optional Pro features may be purchased through Google Play Billing. Google processes the payment. We do not receive or store your full card or banking details. HeimTrak may receive purchase-related information such as entitlement status, product identifier, purchase status, or transaction information needed to unlock or restore Pro features.
6. Advertising, analytics, and sale of data
The current HeimTrak design does not use third-party advertising SDKs or behavioral advertising analytics. We do not sell your household records or personal data to advertisers or data brokers, and we do not use household records for third-party targeted advertising.
7. Security
We use reasonable measures to protect data handled by the app. Because core data is stored locally, device security, screen lock, operating-system security, device backups, and the protection of exported files are also important. Keep backup files secure and share them only with people you trust.
8. Retention and deletion
Local HeimTrak data generally remains on your device until you delete records, reset the app, clear app storage, or uninstall the app. Exported backup files remain wherever you saved them until you delete them. Because the core app does not require an online HeimTrak account, there is normally no server-side HeimTrak account for SYNOVED to delete.
9. Permissions
HeimTrak should request only permissions needed for features you use, such as selecting/saving backup files or sharing generated content. Core tracking does not require contacts, microphone, camera, precise location, SMS, or call-history access.
10. Children's privacy
HeimTrak is a general household utility and is not directed specifically to children under 13. It is not designed to collect children's personal information for advertising or profiling.
11. Changes to this policy
We may update this Privacy Policy when features, legal requirements, integrations, or data practices change. The effective date above will be updated when the policy changes.
12. Contact
SYNOVED Solutions Pvt. Ltd.
Pune, Maharashtra, India
Email: [email protected]